1. patrickbmccabe
  2. Sherlock Holmes
  3. Commercial Templates
  4. Monday, 22 January 2024
  5.  Subscribe via email
Morning Ciaran,
I installed a freshly downloaded Elvira J4 and Clean Installed it to
http://encoreconsulting.ie/
When I go to Edit the Template Logo name (always First Step!)
I get
"Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

Also when I try to Save Modules, Same error as above

Can you please check this for me?
Screenshot 2024-01-22 at 12.50.10.png
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My Techy guy said "There was issue in finder plugin." if that helps anyone in the future. which fixed the templates and modules from NOT saving
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Patrick

Thank you for the access details. This issue appears to be related to your Joomla installation rather than your template. I get the same error when saving any of your modules/templates or indeed attempt any kind of write access to your database. Unfortunately this is an area I am not very familiar with.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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