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Demoinstaller for Laila generates 500 server error

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  1. hpzimmer
    hpzimmer
  3. Commercial Templates
  4. Wednesday, 15 July 2026
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Yesterday, I purchased the "Laila" template, uploaded the demo installation to my server, and unpacked it via cPanel.
Unfortunately, launching the demo installation immediately triggers a 500 Server Error:
"Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

My server setup:
Control Panel: cPanel
Apache Version: 2.4.68
PHP Version: 8.3 (the error persists with PHP 8.4 as well)

Other demo installers, such as the one for "Valencia", work perfectly fine under the same conditions.
Does anyone have an idea what might be causing this? Could the "Laila" demo installation package be defective?
Best regards,
Hans-Peter
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hpzimmer
hpzimmer
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Unfortunately no response :( . I think I will switch to another template and will try to get my money back via PayPal support. Sorry
  1. 10 hours ago
  2. Commercial Templates
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