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Clarity showcase - uploaded images not showing

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  1. abruce99
    abruce99
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  4. Thursday, 25 April 2013
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Trying to set up the showcase with my new site based on the clarity template. I can get the showcase to appear, and the basis joomla jpgs found in /images/banners appear. However, I can't get a basic jpg to appear after uploading.

What should the properties of the jpg file be in order to work with the showcase?
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ciaran
ciaran
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Hi Andy

Ensure that your image names do not have any spaces within them.. ( use 'myimage.jpg' not 'my image.jpg') as this can cause the image not to be recognised.

Ciarán
  1. more than a month ago
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  3. # 1
abruce99
abruce99
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I've confirmed that the image has no spaces in the name. I've also noticed that, although the max upload size states 10MB, I can't seem to upload anything over 100kB.

What properties (h x w) or size limits should the images adhere to? Is the upload location (/sitename/images/banners) the correct place?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi Andy

Your upload limit would be down to your server settings however as you could install the template that should cross out that possibility.

For our demo the images used are 960px * 420px

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
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  3. # 3
ciaran
ciaran
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Sorry to say we would be unable to access your site on a localhost.

Have you tried placing the images in the same folder as the default Joomla images (/images/banners)?

Ciarán
  1. more than a month ago
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  3. # 4
abruce99
abruce99
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I've done so, yes. I can get a simple logo jpg to appear, but no other jpgs will appear.
  1. more than a month ago
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  3. # 5
abruce99
abruce99
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I've discovered the issue. The pictures had an extension of .JPG instead of .jpg. Once I set it to lowercase, the slideshow works fine. Thanks for your suggestions!
  1. more than a month ago
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  3. # 6
ciaran
ciaran
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Ah I never thought of that! Thank you for the update.

Ciarán
  1. more than a month ago
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  3. # 7
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