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Cashmere Demo Package Doesn't Install

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  1. Rayjak
    Rayjak
  2. Sherlock Holmes
  3. Commercial Templates
  4. Wednesday, 14 September 2016
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When installing demo package, can't get beyond the configuration page. No errors. Just doesn't go to another page. Tried several times. (I also have a 2014 version and the demo package installs but encountered issues when upgrading to new Joomla and template.)
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ciaran
ciaran
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Hello

We have updated the demo installer of our Cashmere template to the latest version of Joomla and rebuilt the installer which will hopefully resolve this issue for you. To obtain simply re download your template from your 'My Downloads'.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Rayjak
Rayjak
Sherlock Holmes
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Thank you but it still does not work. After configuration is filled-out and "Next" is clicked, nothing happens. Stays on the configuration page. No error messages. Doesn't go to the Database page.

I can install an old package from 2014 just fine but would like the newer version.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
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Hello

As the issue is on a localhost it is very hard for us to say what may be causing this. Testing the demo installer locally does not bring up any issues and we have had no other reports of any issues with this demo installer. I have rebuilt the installer using 'utf8mb4' similar to that of the older demo version you have. To obtain re download the template from your 'My Downloads'.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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