1. Carrie Wrigley
  2. Commercial Templates
  3. Tuesday, 24 June 2014
  4.  Subscribe via email
I'm just getting started with Grafik, which for the most part I love. However, I am getting a strange light blue bar on the far right hand side of my header, dark "base" area, and footer, when displayed on my iPhone and iPad. :huh: Can you help me get this removed?

I have set the Responsive mode to Off, because the drop-down display of the Main Menu items at the top are very important to the function of my site. Even when I have Responsive mode set to On, I get some of this "blue bar" problem, but it's worse when it's off.

Please see what I'm talking about at my site (not much content here yet cuz I"m building it currently):

http://counselinglibrary.org
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Hi Carrie

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Okay - I sent that temporary admin access to info@joomla51.com.

I also sent a few additional questions yesterday via a "Contact" form, but have received no response to those emailed questions (though my questions posted at the same time in the Forum have been responded to.) Do you prefer that I put each of those questions separately on this Forum, rather than in an email? I had been concerned about cluttering the Forum with too many of my questions - but maybe that is the preferred approach. Just let me know.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Thank you Carrie

We have added the following to the Custom CSS field of your templates parameters where 1080px is the width of yoru template wrapper to the Custom CSS field of your templates parameters which appears to have resolved the issue.


body {min-width: 1080px;}


For the benefit of other template users who may have similar queries we would suggest using the forum. Regardless I will look in to your email now.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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:) Thank you - this solution looks beautiful. I appreciate you taking care of that.

Also, thanks for answering my email. Now that I know the process, I'll post questions here. (Happily, I've almost run out of questions and am about ready to start plugging in content!) I really appreciate your speedy and expert help. It's made the learning curve significantly more manageable!
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Always glad to help Carrie. If you have any further queries please don't hesitate to ask!

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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