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Backend Template Sophia: i cant change pictures like Logo or slideshow

  1. Bug
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  1. avarua
    avarua
  2. Sherlock Holmes
  3. Commercial Templates
  4. Wednesday, 05 December 2018
  5.  Subscribe via email
Hello,

I bought the Template SOPHIA and i have a big Problem.
In the Backend under Extension/modules/Template i would change Logo and other Pictures (Slideshoe etc.) but when i klick the Select-Button nothing happens.
The Browser shows me down left, that the is a connection to the server und some Data will be recieved, but no Window opens, so i can chenge the Pictures.

I have used a lot of Templates from Joomla51, but this is the first time that i have this problem.

Please help!!!!

I need the Template, when i go to my Costumer on Friday!

Thanx,
Mirko
Responses (3)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
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Undo
Hi Mirko

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
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Votes
Undo
Hi Mirko

Thank you. We appear to be able to select a logo image without any issue. Is the issue resolved if you use a different browser?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 2
avarua
avarua
Sherlock Holmes
Accepted Answer Pending Moderation
0
Votes
Undo
No, it was the same in Chrome.
But now it works.
Crazy. :o

Thanx for quick response and help!!!!!!

Mirko
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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