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Artisan Demo Install

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  1. Robcey
    Robcey
  3. Commercial Templates
  4. Wednesday, 02 November 2016
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Hi Team,

Followed the instructions from the Tutorials to install the Demo for the Artisan template

Step 1 & 2 had no problems.
However, step 3 to install Joomla keeps returning a 403 Forbidden error (http://www.traceytimsdesign.com.au/demo/)

What have I missed?

Thanks
Rob
Responses (7)
ciaran
ciaran
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Hi Rob

Are you having this issue on a localhost? Do you get the same error when you try a default Joomla install (https://downloads.joomla.org/)?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Robcey
Robcey
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Hi Ciarán

The host was in a sub folder of the publicly available host in the original post

I tried making a clone of the site and then unzipped the demo but the same issue

Regards
Rob
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi Rob

And do you get the same error when you try a default Joomla install (downloads.joomla.org/)?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Robcey
Robcey
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Hi Ciarán,

Short answer - No,

Installing Joomla through Installatron worked without error.

Extracting the demo files into the folder the gives the 403 Forbidden error for both:
http://www.traceytimsdesign.com.au/demo/administrator/
and
http://www.traceytimsdesign.com.au/demo

I followed the steps in the Tutorial and several variations and am getting a little frustrated.

Trying to install into a subfolder of the site http://www.traceytimsdesign.com.au/ which has the template working so the expectation is that is should work.

If there is an alternative method or different or additional steps - please let me know.

Thanks
Rob
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
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Hi Rob

We have updated the template demo installer to Joomla 3.6.4 and changed the sample data to the more widely supported UTF8 which should hopefully resolve this issue for you. To obtain simply re download the template from your 'My Downloads'.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Robcey
Robcey
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Hi Ciarán
That worked as documented
Thanks very much for correcting the demo and making it available
Regard
Rob
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
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Excellent.. thank you for the update! :)

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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