1. papermakeit
  2. Commercial Templates
  3. Wednesday, 07 August 2013
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On a touchscreen mobile, when I scroll the page with a finger, I see a white square behind the text (replacing the module background). This happens in both cases with Responsive feature on or off. I don't see it in all other sites on the net.

Test site: http://www.new.papermakeit.com
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Hello

May I ask what devices you are viewing your site one? We have tested your site using a Samsung S4 without issue.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Samsung Galaxy S Plus
Opera mobile browser

If i change the template with the standard one I don't see any issue.

Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Tried to change the background image with no help.

Here a screen shot of what happens. The white background is due to the fact that the image is resized by the browser while scrolling the page. After releasing the finger the background image is replaced again and it covers the whole screen correctly.

I tried several browsers with the same effect and also several images even smaller size.
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Thank you Claudio

Some mobile browsers have issues with fixed positioning which is used by default for the template background. To accommodate browsers that do not support the fixed property, I have added the following to the Custom CSS field of your templates parameters.


body {
background-repeat: repeat !important;
}


Any browser which does not support the fixed property should now repeat the background to the end of your page.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hi,

After checking the modification I found:

Opera: now the background issue is solved but the slideshow disappeared.

Dolphin: slideshow ok but background not

Android browser: same as Dolphin

Firefox: everything ok but too slow (this should be a permanent issue not depending on the template)

Many thanks.
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Hi

Opera: We have tested and the slideshow appears to be functioning correctly. Would you have any information on what device you are finding this issue?

Dolphin: Working fine on an emulator. We're just in the process of trying to find a device to test the real thing.

Android: Working fine on a number of devices however the background is now tiled vertically rather than fixed.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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hi,
I'm testing everything on a Galaxy S Plus.

I tried on a Galaxy Tab 2 and Opera. In vertical position everything looks fine while in horizontal position the slideshow is not resized and not covers the whole width.

Anyway before adding the second custom css the slideshow was performing great.

So it would be better to remove it or change the slideshow extension?
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Update: i tried to remove the second Custom CSS and the slideshow still didn't appear again. So I uninstalled Opera and installed again the Beta version of next release. It seems that everything works right. As well as in Firefox but also almost as slow as it.

This thing has stressed me a little bit.... ;) Thank you for your patience.

I'll play then with other options and open a new thread for other issues. :)
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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