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Alexis Slider and empty space

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  1. revolion
    revolion
  2. Sherlock Holmes
  3. Commercial Templates
  4. Tuesday, 04 August 2015
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OK, I have tried to figure this out and personally I dont see the issue because well I build sites using mostly your designs and I know it is just a responsive thing. My client keeps complaining that whenever they make their browser smaller than full normal view it puts empty space filled with background color under the Image Slider on the home page. How can I fix this. I tried turning the Responsive off, but that does not work. Hope I am making sense. Thanks.


JT
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ciaran
ciaran
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Hi JT

Would you have URL to an example of this issue?

Ciarán
  1. more than a month ago
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revolion
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harthtx.org

then make the browser window smaller and you will see empty space.

Thanks,
JT

PS can you make this thread private? Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi JT

The issue appears to be a ratio problem with your slideshow images. Images in your slideshow will appear at 100% width. Considering the ration of your images dimensions, it is unable to fill the height set for your slideshow on smaller screen devices. To resolve you can either crop the width of your images to about 1000px or increase the height of your images to about 800px.

Sorry to say we are unable to make the post private however you can edit your URL from the above post if you wish or we can delete the post once resolved.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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