Hi,
i just bought Riley J4 version template but the zip file was from joomla 3x and after installation I got "500 BEHAVIOR::CAPTION NOT FOUND." error.
Can you please help m with that? Thank you.
Lukasz
- ukaszw80
-
- Commercial Templates
- Tuesday, 11 October 2022
- Subscribe via email
Hi Lukasz
I have just updated your purchase to the Joomla 4 version of the template which should be now available for you to download via your Profile -> Template Downloads.
Ciaran
I have just updated your purchase to the Joomla 4 version of the template which should be now available for you to download via your Profile -> Template Downloads.
Ciaran
- more than a month ago
- Commercial Templates
- # 1
Hello again,
I'm coming back to you because even after the installation of J4 version of template I still can't make it work.
I always get the same message error: 500 behavior error (see attached image).
Do you have an idea to resolve this problem?
regards
Lucas
I'm coming back to you because even after the installation of J4 version of template I still can't make it work.
I always get the same message error: 500 behavior error (see attached image).
Do you have an idea to resolve this problem?
regards
Lucas
References
- more than a month ago
- Commercial Templates
- # 3
Hi Lucas
To amend try deleting your templates html folder (../templates/riley/html) and re-installing your template.It seems you may be still loading some J3 overrides with your template.
Ciaran
To amend try deleting your templates html folder (../templates/riley/html) and re-installing your template.It seems you may be still loading some J3 overrides with your template.
Ciaran
- more than a month ago
- Commercial Templates
- # 4
Hello Ciaran,
you were right, after cleaning the folder the template works!
However I have a another little problem: when I load a style preset other the default and make any change I can't save the changes because I get error message:
"The form cannot be submitted as it's missing required data. Please correct the marked fields and try again. "
I'm browsing then trough all the settings but I don't see any field that is marked by error and that's it - saving changes is not possible.
However when I revert to default style everything works fine.
Do you have an idea what might be the problem?
Thank you.
Lucas
you were right, after cleaning the folder the template works!
However I have a another little problem: when I load a style preset other the default and make any change I can't save the changes because I get error message:
"The form cannot be submitted as it's missing required data. Please correct the marked fields and try again. "
I'm browsing then trough all the settings but I don't see any field that is marked by error and that's it - saving changes is not possible.
However when I revert to default style everything works fine.
Do you have an idea what might be the problem?
Thank you.
Lucas
- more than a month ago
- Commercial Templates
- # 5
Hi Lucas
To amend try extracting the attached in to your Joomla ../images folder.
Ciaran
To amend try extracting the attached in to your Joomla ../images folder.
Ciaran
- more than a month ago
- Commercial Templates
- # 6
Hi there,
I seem to have a similar problem as ukaszw80 (error 500) with my bianca template. Clearing the html-folder did not work. Is it possible that I have an old template version like ukaszw80?
Best
Martin
I seem to have a similar problem as ukaszw80 (error 500) with my bianca template. Clearing the html-folder did not work. Is it possible that I have an old template version like ukaszw80?
Best
Martin
- more than a month ago
- Commercial Templates
- # 7
Regarding my last posting: I obviously accidently purchased the J3 Version of Bianca yesterday. Is it possible to change my licence to the J4 Version. That would be great.
Best
Martin
Best
Martin
- more than a month ago
- Commercial Templates
- # 8
Hi Martin
May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.
Ciaran
May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.
Ciaran
- more than a month ago
- Commercial Templates
- # 9
Hi Ciaran,
I think I found the problem: I accidently purchased the J3 version of the template. Is it possible to switch my licence to J4?
Best
Martin
I think I found the problem: I accidently purchased the J3 version of the template. Is it possible to switch my licence to J4?
Best
Martin
- more than a month ago
- Commercial Templates
- # 10
Hi Martin
Sure. I have just updated your purchase to the Joomla 4 version of the template which should be now available for you to download via your Profile -> Template Downloads.
Ciaran
Sure. I have just updated your purchase to the Joomla 4 version of the template which should be now available for you to download via your Profile -> Template Downloads.
Ciaran
- more than a month ago
- Commercial Templates
- # 11
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