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404 Error when using "Images and Links" tab while front end article editing

  1. Bug
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  1. vincebodie
    vincebodie
  2. Sherlock Holmes
  3. Commercial Templates
  4. Sunday, 07 July 2019
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As my title says, when I try to edit an article via the front end, if Search Engine Friendly URLs are enabled (Admin > Global Configuration > SEO Settings) and I try to add an image to the article in the "Images and Links" tab of the editor, the image manager popup shows a 404 error. If I turn SEF URLs off, the image manager works. It matters not which editor I have chosen for the default in Admin > Global Configuration > Default Editor.

Furthermore, if I set a page to use Protostar template I can edit images just fine.

See the attached screen shots below.

image-editing.png

bad-editor.png
Attachments (2)
image-editing.png image-editing.png
bad-editor.png bad-editor.png
Responses (3)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
vincebodie
vincebodie
Sherlock Holmes
Accepted Answer Pending Moderation
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Thanks for the response, here is the info you need:

https://coachwerxsd.com/administrator/index.php

.htaccess protection:
REMOVED

Joomla login:
REMOVED

FTP:
REMOVED
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
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Undo
Hi Vince

On checking your issue we are finding that the issue also occurs with the Protostar template... https://gyazo.com/cb20674a96e2a50f9bd2d43992f87a43 . This would suggest that this is not a template related issue. I would suggest disabling all 3rd party plugins and see if this resolves the issue. Is yes, re-enable each plugin until you find the offending one.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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