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  3. Friday, 27 December 2024
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I request a refund for my purchase of the LONDON template, that I conclude after various issues to be unusable for my purposes.
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Could Joomla51 explain what kind of company you are? I requested a refund, and no reaction whatsoever. I saw that the company resides apparently in Ireland. Are EU rules on costumer protection not applicable then?
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Hello

As per our terms and conditions (https://www.joomla51.com/terms-conditions) we don't normally offer refunds. Regardless, in this instance and due to the delay in offering support during the holiday season, we are happy to wave these terms. I have refunded your purchase as requested.

CiarĂ¡n
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