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New Templates Purchased but not received

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  1. kiwi79schweiz
    kiwi79schweiz
  3. Commercial Templates
  4. Wednesday, 01 April 2026
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Hello

I purchased the Layla template on March 30, 2026, at 6:49 PM. However, I never received a download.

Could you please send it to me?

Sincerely,
Kevin Biehl
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z0r0z
z0r0z
Love Fool Vanity Monster The Voice
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Hi Kevin, please log in with your credentials and you'll find your purchased templates under Profile -> Template Downloads.

Best regards,
Marcel
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Screenshot 2026-04-01 170901.png Screenshot 2026-04-01 170901.png
  1. 2 days ago
  2. Commercial Templates
  3. # 1
kiwi79schweiz
kiwi79schweiz
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Thanks Marcel
Yes I know that. I have already purchased many templates. But I never received this. I also wrote an email and received no response.
  1. 1 day ago
  2. Commercial Templates
  3. # 2
z0r0z
z0r0z
Love Fool Vanity Monster The Voice
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Hi Kevin, unfortunately, support is no longer responding in the forum or via email. Nobody knows why. We users unfortunately have to find our own way around this.
  1. 1 day ago
  2. Commercial Templates
  3. # 3
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