1. ncarota
  2. Commercial Templates
  3. Monday, 27 April 2015
  4.  Subscribe via email
Hello,

I've been happily using the lifestyle template for about a year now, but suddenly the site has ceased to display at all, returning an internal server error. I have gone through a week of escalating support at bluehost, with a php high level tech to find out the cause. We have isolated it to the template, as other templates seem to allow the page to load at least. I have tried re-uploading the the template files, remove all custom code, restore multiple backup to no avail. Even changing joomla versions from 3.3-3.4. Any help would be greatly appreciated.

site:
http://www.hdlogging.com/home

Let me know if you need admin access.

Thanks,
Nick
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Thanks Ciaran,

I appreciate you helping me figure this out. I'll get in touch with the developers and see what they can do about it.

Cheers,
Nick
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Thank you Nick

The issue appears to be related to your Smart Slider 2 (Instagram Feed) module. When we disable this module, your site is loading fine. Other templates will load fine as long as this module is not placed in their module positions.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi Nick

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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